# Ethical AI

# Our approach to ethical AI

At Ellipsis Health, we believe powerful technology must be guided by strong ethical principles. Our AI care management solution, Sage, is built on a comprehensive ethical framework that puts patient wellbeing at the center of everything we do.

## Core ethical principles

### Patient-centered care

We prioritize patient wellbeing, autonomy, and safety. Every design choice and system update is measured against its potential impact on patient welfare.

### Privacy & security

We implement healthcare-grade security standards, including HIPAA and SOC2 compliance, with encryption, role-based access, and data minimization practices to protect sensitive information.

### Fairness & inclusivity

Our AI is designed to serve diverse patient populations equitably. We actively work to identify and mitigate biases through regular audits and diverse training data.

### Human oversight

Sage is designed to support human decision-making, rather than replace it, in critical scenarios. We maintain a human-in-the-loop approach for complex cases.

### Transparency

We provide clear explanations about how our AI works, what data it uses, and how it makes recommendations, ensuring both patients and providers understand when they’re interacting with AI.

## Our governance framework

### Dedicated ethics committee

Our cross-functional AI Ethics Committee reviews and approves all healthcare AI applications to ensure they align with our core principles.

### Clinical oversight

A cross-functional clinical team of physicians, nurses, and care managers validates the clinical safety and effectiveness of every Sage update before deployment.

### Regular auditing

We conduct ongoing reviews of all active projects to identify and mitigate potential risks.

### Continuous improvement

We maintain a robust feedback loop, encouraging patients and care managers to report any issues, which are systematically integrated into model updates.

## Security & compliance

Our comprehensive security approach includes:

Clinical oversight of all AI operations

HIPAA & SOC2 Type 2 compliant infrastructure

Secure data handling with end-to-end encryption

Regular 3rd party-security audits

Transparent and ethical AI decision-making processes

Continuous validation and monitoring

## Commitment to excellence

We recognize that ethical AI is a continuous journey rather than a one-time compliance exercise. We remain committed to:

- Staying current with evolving healthcare and ethical AI guidelines
- Collaborating with academic and healthcare institutions
- Conducting regular reviews of our ethical practices
- Training our team on responsible AI development

## Getting started is easy.

Ready to see how easily and quickly you can reduce your patient backlog? Schedule a demo today.

[Schedule a Demo](https://ellipsishealth.com/schedule-a-demo/)